13382 GOLDENWEST ST # 118 WESTMINSTER, CA 92683 Get Directions
13382 GOLDENWEST ST # 118 WESTMINSTER, CA 92683 Get Directions
IT Support Services Providing Customized IT solutions for Today's Business Battle Lantern Inc. will always provide our customers with the highest quality IT services and solutions. We stand behind our promises and seek to build long-term relationships based solely on customer satisfaction while sustaining our reputation and integrity as an industry leader. Staffing & Consulting At Battle Lantern, you benefit from our experience, giving you the ability to make decisions from a solid foundation of knowledge. We can provide your company with part time or full time engineers to help with your helpdesk, maintenance and repair, networking, programming, and web development needs. Help Desk Battle Lantern's helpdesk solutions are dedicated to helping our customers establish and maintain excellence in their support centers. Battle Lantern provides customized consulting, software implementation, employee training services and technical staffing services. Programming Battle Lantern's development department specializes in application development and maintenance. You can use our programming staff as your application development resource or to supplement your staff. We have experience developing applications for a variety of government and private sectors. Web Development Battle Lantern's professional staff provides support at every level of expertise. From designing and updating your agency’s Internet/Intranet site to ensuring the implementation of section 508 compliance, Battle Lantern is the key to ensuring its success. Account Management Our Account Managers are responsible for the day-to-day management of a particular customer's account with the business. The Account Manager is a single point of contact, and provides customer support, up-selling, technical assistance and general relationship management. Our Account Manager may be in charge of a number of smaller accounts, or may focus on a few larger accounts. Battle Lantern Incorporated uses account managers to ensure that customers feel that their needs are being met. It is generally less expensive to keep existing clients than to seek new clients to replace those that have defected as a result of inadequate customer service. Our ultimate mission is to provide excellent customer service. Account managers work closely with the sales team to ensure that it is clear what products or services the client has purchased, and that those products and services fit the client's needs. f
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